FAQ

Moody Month is available in most countries, you can find it to download in the Apple App Store or Google Play Store.

Yes! Moody Month is available to download for free on the Google Play Store (download here). Please bear with us as we work hard get the Android app fully up to date as quickly as possible.

Moody Month is available in most countries, but we’re still working on bringing the app to as many countries as possible. Make sure to follow our social channels to see where we’re launching next, or drop us a request in our DMs.

You can add/edit your bleed dates by navigating to the Calendar tab and tapping the “Edit” button in the top right corner.

Yes, you can personalise Moody Month specifically for you. If you don’t experience a bleed, have a pre-existing hormone condition or use a contraceptive, just select the options that are right for you in your Vitals section to begin tracking your moods and symptoms.

If you have a regular cycle, simply set your typical cycle length in the "My Body" section of your account details. If your cycle is irregular, select “I have irregular periods” and add your average cycle length. Each month, you can edit your bleed dates directly in the Calendar.

Go to the Calendar tab and select a day in the past, it will open up your Daily Log Summary for that day (it will be empty if you forgot to log that day). 

Simply tap the button at the bottom of the screen and open up the Log screen to save a log or journal for that day. 

You’ll also find everything recorded in your Logs report, also accessible from the Calendar tab (see 'Logs' at the top).

For users who want to better capture what they are experiencing, or log specific symptoms in exactly the way that they want to, we encourage them to create custom log categories.

You can create a custom log category by clicking 'CUSTOMISE YOUR LIST' in the Log tab and typing the label that you want to use for your log in the search bar.

When you add the new log, you will be asked whether you'd like to use a slider or a checkbox for recording that log. 

If your existing app is able to sync up with the Apple Health app, you’ll be able to transfer the relevant information to Moody Month on iOS. Just sync Moody Month with the Apple Health app too.

Moody Month will continually update with new content, so remember to check in on your Today tab regularly. You can also access loads of information via the Live Moody section on our website and follow us on Instagram, Twitter and Facebook for more tips, insights and inspiration.

We want to provide women with useful, accessible solutions to support their hormone cycle. Vitamins and supplements are just one of the solutions that can provide extra support when you need it most. However, we know this world can be overwhelming, confusing and expensive. Our expert nutritionist has selected the very best products to try, each chosen to give you what you need for every phase of your cycle.

Most subscription offers have a free trial option. The free trial can only be used once. After the free trial is over, the subscription renews automatically into a paid plan. If you don’t want the subscription to renew after the trial or your current subscription period, you’ll need to cancel the auto-renewal in the settings of your phone (iOS) or in Google Play settings (Android) no later than 24 hours before the subscription renews.

Sorry to hear that your Moody membership is not fitting your needs.

You can cancel your subscription on the Subscription page of your Apple or Google Play account. You can find a direct link in the Moody app by going to the Account tab > Subscriptions > Moody membership > tap on the Subscription page hyperlink.

Please note that all payment related matters are handled directly by the App Store and we have no control over it. You can contact the App Store directly to request a refund: https://support.apple.com/en-ie/HT204084 (or Google Play Store: https://support.google.com/googleplay/answer/2479637?hl=en-GB)

We’re sorry to see you go! You can delete your account and all associated data yourself by navigating to the Account tab > My Data > Delete my account and data.